• Anywhere


Records Associate



My client is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms, and professional services firms. My client employs 5,500 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralized onshore facilities, and through best cost company offshore locations.

Purpose of the Role:

The Records Associate position will be responsible for delivering exceptional customer service to our clients within a corporate law firm environment. Work requirements include file creation, labeling, retrievals, transfers, destruction, tracking and also document scanning. This position requires regular professional written and verbal communication with our clients, other departments and vendors. Coordination of records scanning and retrieval projects with other departments and external vendors is also required for this position.

Key Responsibilities:

Experience in data management and the digitisation of hard records
Ability to learn new technologies and adapt to changing priorities and modes of work in a virtual environment
Following all established internal Records procedures
Creation of new files and revision of existing files
Data entry into the records management database
Adhering to document retention policies
Labeling, moving and shelving files
Follow-up on checked-out files as needed
Process and file incoming records under their respective client matters
Participate in diverse ongoing Records projects regularly
Coordinate and track scanning projects between Records and other departments
Daily scanning of documents using computer desktop scanners and Adobe PDF
PDF quality control, profiling and saving to the Document Management System
Using a handheld barcode scanner to track the location and movement of internal files
Track and retrieve files from internal or external locations as needed for client requests
Processing inactive and closed files in preparation for transfer to off-site storage
Work with offsite storage vendors on retrieval/storage of files via web interface or phone
Routing and tracking of locked shred bins managed by Records for the firm's NY office

Key Competencies:

Prior legal records experience required
Excellent attention to detail and strong consistent task focus
Professional, effective written and oral communication skills
Excellent interpersonal and teamwork skills
Effectively complete tasks without constant supervision
Ability to multi-task and meet multiple deadlines
Intermediate Windows 10 based computer skills required
Good working skills in Microsoft Word, Excel and Outlook required
Record Management Software (LegalKEY, MDY FileSurf, IRM, etc.)
Document scanning and Adobe PDF toolset experience preferred
Ability to handle sensitive and/or confidential materials required
Capacity and willingness to climb short ladders/step stools
Must be able to lift up to 50 lbs. and push carts full of files on a regular basis
Able to load, push, and unload carts of boxes or files as needed
Capable of understanding client inquiries and providing effective response

Randstad Business Support is acting as an Employment Agency in relation to this vacancy


£30000 – £32000/annumAnnum


Full TimePermanent



To apply for this job please visit www.cv-library.co.uk.